Privacy Policy
Last Updated: September 2026
Forest Hills Dental Centre is committed to protecting the privacy and confidentiality of the personal information entrusted to us. This Privacy Policy explains how we may collect, use, disclose, and protect personal information when you visit our website, contact our office, or use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, email address, telephone number, appointment information, and any other information you choose to provide through our website, contact forms, or communications with our office.
Our website may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and general website usage information. This information may be collected through cookies and similar technologies.
How We Use Your Information
We may use the information we collect to:
- Respond to questions and appointment requests
- Communicate with patients and prospective patients
- Provide and improve our dental services
- Operate, maintain, and improve our website
- Understand how visitors use our website
- Maintain the security and functionality of our website
- Meet applicable legal and regulatory requirements
Submitting information through our website does not necessarily establish a dentist-patient relationship.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, measure website performance, and support marketing activities.
Third-party services, such as website analytics or advertising platforms, may also use cookies or similar technologies. You can adjust your browser settings to limit or disable cookies; however, doing so may affect certain website features.
Sharing of Personal Information
We do not sell or rent personal information.
We may share information with service providers that assist us with website hosting, communications, analytics, marketing, appointment management, or other business operations. We may also disclose information when required or permitted by law.
Protecting Your Information
We take reasonable administrative, technical, and physical measures to help protect personal information against unauthorized access, use, disclosure, loss, or alteration.
However, no website, email communication, or electronic transmission can be guaranteed to be completely secure. Please avoid submitting highly sensitive or urgent medical information through general website forms or email.
Third-Party Websites
Our website may contain links to websites operated by third parties. Forest Hills Dental Centre is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any external websites you visit.
Your Privacy Choices
Depending on applicable privacy laws, you may have rights regarding your personal information, including requesting access to or correction of certain information held about you.
You may also contact us if you have questions about how your personal information is collected, used, or disclosed.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, website, services, or applicable requirements. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact Forest Hills Dental Centre through the contact information provided on our website.